Production Coordinator: Scheduling & Logistics for Installations

PJ Fitzpatrick, LLC; Harrisburg (Dauphin County); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) with Company Match

Paid Training

PTO

Floating Holiday

PTO on your Birthday

Job summary

P.J. Fitzpatrick is seeking a Production Coordinator to manage the handoff from sales to installation, coordinating customer, crews, warehouse, and Project Manager to meet standards and timeframes.

This full-time role requires strong communication, organization, and problem-solving as you schedule installations, track progress, coordinate materials, and ensure all paperwork is completed and paid.

Qualifications

• Strong computer skills.
• Superior time-management and organization skills.
• Ability to multi-task.
• Excellent oral and written communication.
• Detail oriented.
• Strong negotiator.
• Strong problem resolution and customer service skills.
• Sense of urgency.

Responsibilities

• Monitor job status queues to ensure cycle times are met for scheduling production-related tasks
• Schedule installation with customer and crews with goal of achieving daily capacity targets
• Ensure day of installations challenges are addressed and resolved (e.g. weather reschedules)
• Maintain timely and regular communication updates with customer (ETA's, scheduling, day prior install confirmations, problem resolution)
• Work with Purchasing Manager and Warehouse to ensure materials are ordered and received
• Coordinate with Project Manager to ensure installation details are prepared to send to crews
• Ensure proper notation of all steps and customer communication is noted in operating system
• Ensure job completion steps are completed by crew and project is closed out and paid in full
• Inspect all post-install paperwork to ensure accuracy and completeness (in conjunction with Project Manager)
• Maintain punch list, update operating system and track materials
• Maintain daily communicate with crews to ensure progress of jobs and adjust schedule accordingly
• Coordinate with Project Manager all final payment arrangements with customers and provide status update to Accounting regarding unpaid jobs
• Receive and resolve customer inquiries and concerns
• Ensure sub-crew invoices and paperwork are received and accounted for on daily basis
• Submit information to accounting

Skills

Strong computer skills

Time-management

Multi-tasking

Oral and written communication

Detail oriented

Negotiation

Problem resolution

Sense of urgency

Education

High School Diploma or Equivalent

Job description

P.J. Fitzpatrick is seeking a Production Coordinator to manage the handoff from sales to installation, coordinating customer, crews, warehouse, and Project Manager to meet standards and timeframes.

This full-time role requires strong communication, organization, and problem-solving as you schedule installations, track progress, coordinate materials, and ensure all paperwork is completed and paid.