Relocation & Referral Operations Lead

Premier Sotheby's International Realty; North Carolina; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Bonus program

Benefits package

Job summary

Premier Sotheby's International Realty seeks a Relocation Manager to drive the daily operations of the Relocation Department, including corporate relocation and RMC management. You will translate strategic directives into execution, oversee advisor performance and ensure exceptional client experiences throughout Premier's network.

The role requires proven leadership, relationship management, and the ability to manage complex relocation programs with a strong focus on service delivery and

Qualifications

• Minimum 4 years of experience in relocation, referral management or corporate mobility.
• Strong relationship management and communication skills are essential.
• Experience with referral management systems, reporting and performance metrics is required.

Responsibilities

• Oversee daily operations of the Relocation Department and service delivery.
• Lead and develop team members, set priorities and standards.
• Monitor referral volume, performance, revenues and customer experience.
• Conduct operational reviews and elevate growth opportunities to the VP.

Skills

Relocation management

Team leadership

Relationship management

Operational leadership

Performance monitoring

Education

CRP Certification

Tools

Relocation management systems

Job description

Premier Sotheby's International Realty seeks a Relocation Manager to drive the daily operations of the Relocation Department, including corporate relocation and RMC management. You will translate strategic directives into execution, oversee advisor performance and ensure exceptional client experiences throughout Premier's network.

The role requires proven leadership, relationship management, and the ability to manage complex relocation programs with a strong focus on service delivery and