Executive Relocation Concierge — Remote

Compass International Holdings; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Compass International Holdings seeks a Premier Executive Specialist to own the relocation process for senior clients, acting as the single point of coordination and navigator.

You will deliver high-touch service, manage a reduced caseload, and ensure timely, efficient support across relocation phases, suppliers, and internal partners.

Qualifications include relocation experience, CARTUS systems proficiency, and strong communication with executive clients.

Qualifications

• 3+ years of relocation, mobility, and client-focused service experience.
• Advanced proficiency in CARTUS systems (Atlas, Benefits Builder, Hex, Cartus Online) and Microsoft Office (Teams, Excel, Word).
• Strong commitment to accuracy, process discipline, and data integrity.
• Proven ability to analyze, problem-solve, and independently manage multiple priorities in a fast-paced environment.
• Excellent communication, interpersonal, and influencing skills, with the ability to engage executive-level clients.
• Demonstrated history of top-tier service performance, delivering high-touch, client-centric experiences.
• Proven leadership mindset with the ability to take ownership and influence cross-functional partners without direct authority.

Responsibilities

• Serve as primary coordinator for relocation phases
• Deliver high-touch service through proactive communication and reduced client touchpoints
• Coordinate services across assigned executive-level clients and suppliers
• Maintain data integrity in CARTUS systems and communicate policy updates
• Identify opportunities to enhance service and support revenue growth initiatives
• Participate in projects and training as part of continuous improvement

Skills

Relocation management

Client-focused service

Executive-level communication

Project coordination

Tools

CARTUS Atlas

Benefits Builder

Hex

Cartus Online

Microsoft Teams

Microsoft Excel

Microsoft Word

Job description

Compass International Holdings seeks a Premier Executive Specialist to own the relocation process for senior clients, acting as the single point of coordination and navigator.

You will deliver high-touch service, manage a reduced caseload, and ensure timely, efficient support across relocation phases, suppliers, and internal partners.

Qualifications include relocation experience, CARTUS systems proficiency, and strong communication with executive clients.