Relocation Move Manager - Client Experience Lead

WellRive; Maplewood (MN); On-site; USD 21,000 - 34,000; Part time

Job summary

Corporate Relocation International LLC is seeking a Move Manager to coordinate all aspects of client moves, travel to appointments, and oversee teams for a smooth transition. You will pack/unpack per tradecraft, manage schedules, and maintain clear client communication to ensure satisfaction.

The role emphasizes leadership, problem-solving on the job, and ensuring a seamless, stress-free experience for clients and families.

Qualifications

• Compassionate and client-centered approach.
• Ability to perform physical work regularly and long days when needed (no heavy lifting).
• Ability to perform basic math for estimating and billing.
• Excellent customer service and client relations skills.
• Strong organizational and time management skills; able to multi-task.
• Strong critical thinking and problem-solving abilities.
• Maintain calm in a demanding environment.
• Collaborative team player with good communication.
• Effective verbal and written communication.

Responsibilities

• Coordinate all aspects of the client's move.
• Respond promptly to initial client requests.
• Travel to and from client residences and appointment sites.
• Measure and layout floorplans for new living environments.
• Assist with packing/unpacking per tradecraft (hang pictures, make beds).
• Direct and assist loading, unloading and disposal of materials.
• Work with various moving companies and team members.
• Access community resources to solve client needs (estate sale planners, donation sites, etc.).
• Lead, supervise and guide team members during moves.
• Basic computer use, portal navigation, and data entry.
• Delegate tasks to ensure team efficiency.
• Deliver excellent client experiences on every job.
• Problem-solve on the spot (delays, health concerns, etc.).
• Schedule services to successfully complete client moves.
• Supervise multiple people and services simultaneously.
• Complete paperwork and documentation timely to client and office.
• Maintain clear communication with clients, families, vendors, and teams.
• Follow up post-job to ensure client satisfaction.

Skills

Compassionate approach

Physical work ability

Basic math for estimating

Customer service

Organization & time management

Critical thinking

Calm under pressure

Team player

Effective communication

Job description

Corporate Relocation International LLC is seeking a Move Manager to coordinate all aspects of client moves, travel to appointments, and oversee teams for a smooth transition. You will pack/unpack per tradecraft, manage schedules, and maintain clear client communication to ensure satisfaction.

The role emphasizes leadership, problem-solving on the job, and ensuring a seamless, stress-free experience for clients and families.