Relocation & Housing Eligibility Specialist

Housing Authority of the City of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

Housing Authority of the City of Pittsburgh is seeking an administrative support specialist for the Occupancy department. This role interviews applicants for housing, prepares application information, and performs income and rent calculations while providing concierge services for relocating residents.

Responsibilities include documenting applicant files, updating records, and coordinating with landlords and community resources to determine eligibility.

Qualifications

• High School Diploma or GED required; 3+ years in a social service setting preferred.
• Proficiency with MS Word, Excel, and Outlook is expected.
• Bilingualism or multilingual ability is a plus.

Responsibilities

• Interview applicants and process referrals for housing.
• Prepare required information and assist with applications.
• Enter applications into the system and maintain records.
• Compute rents based on income and verify eligibility.
• Provide concierge relocation services and connect residents to housing options.
• Assist with reports and data creation.

Skills

Interviewing

Record keeping

Customer service

Multilingualism

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Housing Authority of the City of Pittsburgh is seeking an administrative support specialist for the Occupancy department. This role interviews applicants for housing, prepares application information, and performs income and rent calculations while providing concierge services for relocating residents.

Responsibilities include documenting applicant files, updating records, and coordinating with landlords and community resources to determine eligibility.