Relief Veterinary Receptionist - Front Desk & Care Liaison

BluePearl Pet Hospital; Brentwood (TN); Sur place; USD 23 000 - 36 000; Plein temps

Résumé du poste

BluePearl Pet Hospital in Brentwood, TN is hiring Relief Veterinary Receptionists. The role places you at the front desk, welcoming clients with warmth and professionalism while supporting our veterinary team.

You will manage calls, appointments, and client communications with calm, clear speech and compassionate listening, helping families through emotional moments and coordinating care as needed. Pay ranges from $17.00 to $26.00 per hour, with pay band starting point based on experience, and

Qualifications

• Customer-facing experience in service roles.
• Ability to stay calm in emotional situations.
• Clear, gentle communication.

Responsabilités

• Greet clients with friendly eye contact and warm acknowledgement.
• Maintain friendly, calm communication on phones and in person.
• Listen compassionately to clients.
• Identify emergencies and route to the appropriate team.
• Confirm appointments and share prep instructions.
• Provide emotional support to grieving clients and resources.
• Liaise with service agencies during pet remains handling.

Connaissances

Customer service

Compassionate listening

Clear communication

Description du poste

BluePearl Pet Hospital in Brentwood, TN is hiring Relief Veterinary Receptionists. The role places you at the front desk, welcoming clients with warmth and professionalism while supporting our veterinary team.

You will manage calls, appointments, and client communications with calm, clear speech and compassionate listening, helping families through emotional moments and coordinating care as needed. Pay ranges from $17.00 to $26.00 per hour, with pay band starting point based on experience, and