Relief Route Driver - Customer Service & Upsell

Alsco Uniforms; Billings (MT); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

401K match

Medical/Dental/Vision

Life Insurance

Paid time off

EAP

Zusammenfassung

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering and picking up linens, upselling services, and delivering outstanding customer service; reports to the District Manager.

You will follow SOPs, maintain records, handle payments, and collaborate with service, sales, and operations teams; requires valid license, CDL if applicable, and at least two years of related experience.

Qualifikationen

• Valid driver's license and clean driving record.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication in English.

Aufgaben

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Kenntnisse

Customer service

Communication skills

Sales skills

Jobbeschreibung

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering and picking up linens, upselling services, and delivering outstanding customer service; reports to the District Manager.

You will follow SOPs, maintain records, handle payments, and collaborate with service, sales, and operations teams; requires valid license, CDL if applicable, and at least two years of related experience.