Relief Route Driver - Customer Service & Upsell

Alsco Inc.; Fort Worth (TX); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401K with company match

Medical, Dental, Vision

FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

EAP

Résumé du poste

Alsco Uniforms in Fort Worth seeks a Route Relief Utility Driver to support service departments by delivering products and collecting soiled linens on assigned routes. The role emphasizes excellent customer service, accurate record-keeping, and adherence to safety standards.

The position is non-exempt with a focus on up-selling and cross-selling, requiring a valid driver’s license, two years of relevant experience, and ability to lift up to 75 lbs.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Valid driver’s license and be 21+ years old.

Responsabilités

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow SOPs for installations, deliveries, and account management.
• Maintain inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services and promote products to refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.

Connaissances

Customer service

Delivery experience

Communication

Description du poste

Alsco Uniforms in Fort Worth seeks a Route Relief Utility Driver to support service departments by delivering products and collecting soiled linens on assigned routes. The role emphasizes excellent customer service, accurate record-keeping, and adherence to safety standards.

The position is non-exempt with a focus on up-selling and cross-selling, requiring a valid driver’s license, two years of relevant experience, and ability to lift up to 75 lbs.