Route Relief Driver: Delivery, Upsell & Customer Service

Alsco; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments in Fort Worth. You will deliver and pick up linens on scheduled routes, maintain records, and provide outstanding customer service to foster loyalty.

The role involves daily vehicle inspections and lifting up to 75 lbs on occasions. You will engage with customers and drivers, resolve service concerns, and upsell services while following SOPs and safety standards.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Ability to communicate effectively with customers and decision-makers.
• Clean driving record and willingness to follow safety procedures.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.

Skills

Valid Driver's License

CDL when applicable

Customer service

Communication

Safety awareness

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments in Fort Worth. You will deliver and pick up linens on scheduled routes, maintain records, and provide outstanding customer service to foster loyalty.

The role involves daily vehicle inspections and lifting up to 75 lbs on occasions. You will engage with customers and drivers, resolve service concerns, and upsell services while following SOPs and safety standards.