Relief Patient Registration Specialist (Alaska)

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 35,000 - 52,000; Full time

Job summary

Maniilaq Association seeks Relief Registration Clerk I/II in Kotzebue, Alaska, for the Patient Financial Services program. The role covers interviewing patients, verifying insurance, entering data in Cerner Millennium, and coordinating pre-authorization with insurers.

On-call ER registration coverage is included. Two levels (I and II) exist; responsibilities expand to cash handling, chart preparation, and outreach to villages as needed.

Qualifications

• High School Diploma or equivalent; good customer service; ability to type at least 25 words per minute.
• RPMS experience; basic Word/Excel; two years’ tribal healthcare experience; strong customer service.

Responsibilities

• Register patients in Cerner Millennium accurately; verify insurance benefits and eligibility.
• Accept payments and route billing inquiries; provide Medicaid information and pre-authorization as needed.

Skills

Customer service

Team player

Telephone etiquette

Typing 25 wpm

Prioritization

Education

High School Diploma

Tools

RPMS

Microsoft Word

Microsoft Excel

Job description

Maniilaq Association seeks Relief Registration Clerk I/II in Kotzebue, Alaska, for the Patient Financial Services program. The role covers interviewing patients, verifying insurance, entering data in Cerner Millennium, and coordinating pre-authorization with insurers.

On-call ER registration coverage is included. Two levels (I and II) exist; responsibilities expand to cash handling, chart preparation, and outreach to villages as needed.