Relief Front Desk Specialist – Outpatient Intake & Scheduling

Center for Family Services; Voorhees Township (NJ); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Sick pay and personal time off

Flexible Spending Accounts

Health & Wellness Activities

Ongoing Training & Professional Dev.

Opportunity for advancement

Job summary

Center For Family Services seeks a motivated Temporary Full-Time Front Desk Support Staff to manage the reception desk at our Outpatient location in Camden. The role requires maintaining front desk systems and providing courteous, efficient service to clients while upholding confidentiality and accuracy.

The position may involve coverage at neighboring sites and emergency procedures familiarity. As the first point of contact, you will greet clients, handle intake paperwork, verify demographics,

Qualifications

• High School graduate or equivalent.
• Excellent typing and data entry skills.
• Proficiency with Microsoft Office; EHR experience preferred.
• Ability to operate multiple communication systems: telephone, fax, email, etc.
• At least 1 year experience as a receptionist.
• Sensitivity in functioning in a multi-cultural work setting.
• Ability to communicate clearly and consistently.
• A valid NJ driver's license.
• Ability to handle money accurately.

Responsibilities

• Maintain client confidentiality at all times.
• Answer calls, respond to voicemails, and route messages promptly.
• Greet clients and announce arrivals to staff.
• Provide intake paperwork and scan into EHR; collect IDs and insurance.
• Verify demographics and insurance at check-in.
• Collect fees, record accurately, and secure payments.
• Keep reception area neat and up-to-date with reading materials.
• Schedule appointments and enter in provider schedules.
• Make reminder calls for next-day appointments.
• Balance cash at end of shift per procedures.
• Open/close office following checklist.
• Be familiar with emergency procedures and contacts.

Skills

Typing

Data entry

Microsoft Office

Communication

Multicultural sensitivity

Money handling

Phone systems

Customer service

Reception experience

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Center For Family Services seeks a motivated Temporary Full-Time Front Desk Support Staff to manage the reception desk at our Outpatient location in Camden. The role requires maintaining front desk systems and providing courteous, efficient service to clients while upholding confidentiality and accuracy.

The position may involve coverage at neighboring sites and emergency procedures familiarity. As the first point of contact, you will greet clients, handle intake paperwork, verify demographics,