Reliability Programs Lead — Grid Performance & KPIs

FirstEnergy Corp; Akron (OH); On-site; USD 69,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Pension plan

Job summary

FirstEnergy Corp in Akron, Ohio, is seeking a Program Manager - Reliability Performance to lead coordination and tracking of reliability work tied to the annual budget. This onsite role collaborates with Engineering, Operations, Work Management, and Finance to ensure timely, on-budget delivery and KPI achievement.

The ideal candidate will manage dashboards, prepare executive-level reporting, and support forecasting, regulatory reporting, and storm-related processes across multiple service

Qualifications

• Bachelor's degree in Engineering, Technology, Business, Finance, Project Management, or related discipline and minimum 2 years related utility distribution experience are required.

Responsibilities

• Leading coordination and tracking of reliability work tied to the annual budget.
• Monitoring and reporting performance against reliability KPIs (SAIDI, SAIFI, CAIDI, and completion metrics).
• Developing and maintaining dashboards and reporting for leadership visibility.
• Coordinating across Engineering, Work Management, and Operations teams.
• Tracking budget performance and ensuring financial accountability.
• Identifying risks and implementing mitigation strategies.
• Driving accountability for completion of assigned work.
• Supporting forecasting and prioritization adjustments.
• Coordinating design readiness and execution.
• Preparing executive-level reporting and presentations.
• Supporting regulatory reporting requirements.
• Supporting the FE storm process.

Skills

Project management

KPI tracking

Analytical skills

Leadership skills

Communication skills

Education

Bachelor's degree

Associates degree

High School Diploma

Tools

SAP

GIS

Job description

FirstEnergy Corp in Akron, Ohio, is seeking a Program Manager - Reliability Performance to lead coordination and tracking of reliability work tied to the annual budget. This onsite role collaborates with Engineering, Operations, Work Management, and Finance to ensure timely, on-budget delivery and KPI achievement.

The ideal candidate will manage dashboards, prepare executive-level reporting, and support forecasting, regulatory reporting, and storm-related processes across multiple service