Release Train Lead for Enterprise AI Platform

C3.ai, Inc.; Redwood City (CA); On-site; USD 131,000 - 190,000; Full time

Job summary

C3 AI is seeking a Technical Program Manager to own release management for the C3 Agentic AI Platform. You will run the release train end to end, define scope, cadence, and schedules, and ensure quality bar is met while shipping on the committed date.

You will work closely with platform engineering, product management, data science, quality engineering, and cloud operations, serving as the single accountable person for release state at any moment.

Qualifications

• Bachelor's or graduate degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a related technical field.
• 5+ years in technical program management, release management, or engineering program ownership for a commercial software product.
• Demonstrated ownership of software releases end to end: defining release scope, managing dependencies and risk, scheduling, and shipping to production on a recurring cadence.
• Working fluency with modern software delivery mechanics: source control and branching strategy, CI/CD, test automation, defect triage, and cloud deployment.
• Strong understanding of AI and machine learning concepts and the technologies behind them.

Responsibilities

• Define release scope, cadence, and schedule for the C3 Agentic AI Platform, including branch cuts, code freeze, release candidates, GA, and patch and hotfix lines.
• Maintain complete and current state on every item in the release: committed features, open dependencies, blocking defects, and the critical path to GA.
• Identify release risks early, force the trade-off conversation between scope, schedule, and quality, and drive the decision to closure.
• Own the release readiness checklist and its exit criteria across code quality, security, performance, scalability, and upgrade and migration paths.
• Review the evidence submitted for each readiness task against our guidelines and reject what does not meet the bar.
• Run the go/no-go with engineering and product leadership, with a documented recommendation and the data behind it.
• Coordinate release communication to internal stakeholders, application teams, and customer-facing organizations before, during, and after deployment.
• Drive release-related incidents to root cause with the owning teams and close the loop into the process.
• Partner with release engineering and infrastructure teams to reduce manual steps in build, test, and deployment.

Skills

Release management

Agile methodologies

Cross-team coordination

Quality mindset

Communication

Education

Bachelor's or graduate degree in Computer Science or related technical field

Tools

Jira

CI/CD

Job description

C3 AI is seeking a Technical Program Manager to own release management for the C3 Agentic AI Platform. You will run the release train end to end, define scope, cadence, and schedules, and ensure quality bar is met while shipping on the committed date.

You will work closely with platform engineering, product management, data science, quality engineering, and cloud operations, serving as the single accountable person for release state at any moment.