Senior IT Program Manager – AI-Driven Delivery Leader

Quality Ai; United States; On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Diversity & inclusion

Global mobility opportunities

Career progression

Casual work culture

QualityAI Tech Academy training

Referral bonuses

Job summary

QualityAI in the United States is seeking a Senior Project Manager / Technical Program Manager to lead cross‑functional software initiatives. You will coordinate engineering, product, and operations teams, delivering infrastructure, data pipelines, telemetry, and release readiness with an Agile mindset.

You will own stakeholder reporting, manage risks and dependencies, and mentor delivery teams. The role emphasizes AI-driven improvements and rapid, reliable delivery in a dynamic environment.

Qualifications

• 8+ years delivering Technical Program or Project Management experience.
• Experience coordinating cross-functional teams including Engineering, Product, and Operations.
• Proven Agile/Scrum leadership and delivery of software or infrastructure programs.
• Experience with ITSM processes and Atlassian tools (Jira/Confluence).
• Strong risk, dependency, and stakeholder management skills.
• Experience with AI-enabled reporting, automation, and dashboards.

Responsibilities

• Coordinate delivery across software development, product management, and operations.
• Own end-to-end delivery of technical initiatives including infrastructure and data pipelines.
• Lead Agile ceremonies and drive iterative delivery and continuous improvement.
• Manage executive-facing product demonstrations and reporting.
• Develop scalable operating procedures and best practices.

Skills

Cross-functional leadership

Agile/Scrum leadership

Stakeholder management

Risk management

AI/automation tooling familiarity

Executive communication

ITSM familiarity

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related

Tools

Jira

Confluence

Job description

QualityAI in the United States is seeking a Senior Project Manager / Technical Program Manager to lead cross‑functional software initiatives. You will coordinate engineering, product, and operations teams, delivering infrastructure, data pipelines, telemetry, and release readiness with an Agile mindset.

You will own stakeholder reporting, manage risks and dependencies, and mentor delivery teams. The role emphasizes AI-driven improvements and rapid, reliable delivery in a dynamic environment.