Release Readiness Lead — Cross-Functional Orchestrator

First American; Oregon; Hybrid; USD 85,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Implementation Release Manager to coordinate business and operational readiness for new product and process releases, collaborating with cross‑functional teams to ensure successful adoption across users.

You will manage release pipelines, assess risks, and support go/no-go decisions while ensuring clear communication of impacts to stakeholders and end users in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically have 4+ years of related experience.
• Experience coordinating initiatives across technical, operational, and business teams.
• Experience supporting product, process, technology, or other organizational change and release activities preferred.

Responsibilities

• Coordinate business and operational readiness activities for upcoming product and process releases, including timing, audience, impact, and dependencies.
• Maintain centralized visibility into the release pipeline and overall readiness of upcoming changes.
• Partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to coordinate release requirements and handoffs.
• Track readiness across testing, training, communications, documentation, and implementation support.
• Identify and elevate gaps, risks, and dependencies that may impact release readiness or the end-user experience.
• Support release go/no-go decisions by providing visibility into business, operational, and user readiness.
• Assess how product and process changes may affect existing workflows and communicate relevant impacts to Implementation teams and stakeholders.
• Ensure Implementation teams have appropriate advance visibility and information to effectively support users through releases.
• Support consistent release governance and adherence to established release readiness requirements.
• Monitor release outcomes and user feedback and recommend improvements to release processes, coordination, and cross-functional handoffs.

Skills

Release management

Operational readiness

Cross-functional coordination

Risk assessment

Stakeholder management

Communication

Analytical thinking

Education

Bachelor's degree

Job description

First American is seeking an Implementation Release Manager to coordinate business and operational readiness for new product and process releases, collaborating with cross‑functional teams to ensure successful adoption across users.

You will manage release pipelines, assess risks, and support go/no-go decisions while ensuring clear communication of impacts to stakeholders and end users in a fast-paced environment.