Release Readiness Manager: Orchestrate Product Launches

First American; Santa Ana (CA); Remote; USD 85,000 - 113,000; Full time

Benefits offered by this job

Benefits package

PTO / sick leave

Employee stock purchase plan

Job summary

First American is seeking an Implementation Release Manager in Santa Ana, CA to coordinate business and operational readiness for upcoming product releases. You will partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to ensure readiness, training, communications, and go/no-go decisions.

The role requires a bachelor’s degree and 4+ years in implementation, program, or project management and a proven ability to manage multiple

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Typically have 4+ years of related experience.
• Experience coordinating initiatives across technical, operational, and business teams.
• Experience supporting product, process, technology, or other organizational change and release activities preferred.
• Knowledge of release management, operational readiness, change adoption, and implementation practices.
• Strong organizational and project coordination skills with the ability to manage multiple priorities, stakeholders, and dependencies.
• Ability to identify risks and gaps, evaluate impacts, and facilitate appropriate resolution and escalation.
• Ability to translate product and technical changes into clear business, operational, and end‑user impacts.
• Strong written and verbal communication skills with the ability to synthesize and communicate complex information.
• Ability to facilitate cross‑functional alignment and influence stakeholders without direct authority.
• Ability to build effective working relationships across technical and business functions.
• Ability to work effectively in a fast‑paced environment with changing priorities.
• Proficiency with collaboration, project management, and workflow management tools.

Responsibilities

• Coordinate business and operational readiness activities for upcoming product and process releases, including timing, audience, impact, and dependencies.
• Maintain centralized visibility into the release pipeline and overall readiness of upcoming changes.
• Partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to coordinate release requirements and handoffs.
• Track readiness across testing, training, communications, documentation, and implementation support.
• Identify and escalating gaps, risks, and dependencies that may impact release readiness or the end‑user experience.
• Support release go/no‑go decisions by providing visibility into business, operational, and user readiness.
• Assess how product and process changes may affect existing workflows and communicate relevant impacts to Implementation teams and stakeholders.
• Ensure Implementation teams have appropriate advance visibility and information to effectively support users through releases.
• Support consistent release governance and adherence to established release readiness requirements.
• Monitor release outcomes and user feedback and recommend improvements to release processes, coordination, and cross‑functional handoffs.

Education

Bachelor’s degree

Job description

First American is seeking an Implementation Release Manager in Santa Ana, CA to coordinate business and operational readiness for upcoming product releases. You will partner with Product, Process, Business Validation, Learning & Development, Product Marketing, and Implementation teams to ensure readiness, training, communications, and go/no-go decisions.

The role requires a bachelor’s degree and 4+ years in implementation, program, or project management and a proven ability to manage multiple