Release Manager (IT/Software)

Solera; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Release Manager, where you will play a pivotal role in overseeing platform releases and fostering collaboration across teams. This exciting opportunity involves managing software delivery projects, ensuring timely launches, and continuously improving release processes. You will be the key expert guiding the product team through agile methodologies, enhancing communication and training delivery. If you thrive in a fast-paced environment and are passionate about driving project success while building strong relationships, this role is perfect for you.

Qualifications

• 5+ years of experience in Release Management or Agile methodologies.
• Advanced knowledge of business applications like Microsoft Office Suite.

Responsibilities

• Manage platform releases and coordinate with multiple teams.
• Facilitate deployment meetings and manage risks affecting releases.

Skills

Release Management

Agile methodologies

Effective Communication

Risk Management

Detail Oriented

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Project

Microsoft Teams

Power BI

Job description

WHO WE ARE

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

THE ROLE
We are looking for a Release Manager who can effectively manage platform releases in a collaborative environment. This role involves working closely with other business units and being the key person for software development and infrastructure deployments. This is a crucial position as a part of the Global Release Management team, working with peer release managers, product owners, and product managers across multiple regions, facilitating and coordinating modern, iterative, agile approaches to software delivery.

WHAT YOU WILL DO

1. Be the product team's subject matter release expert.
2. Participate in daily meetings and drive prioritization with the squads.
3. Communicate all critical project plans, commitments, and changes, including requirements, QA plans, schedule, and scope changes.
4. Collaborate with business, technical, and creative partners to ensure timely capabilities launch readiness, communications, and training delivery.
5. Coordinate the creation of detailed release notes, runbooks, and platform architecture diagrams.
6. Manage risks and resolve issues that affect release scope, schedule, and quality.
7. Facilitate deployment Go/No-Go meetings.
8. Support release event (bridge), including communication and coordinating issue resolution.
9. Gain a detailed understanding of the products within the region.
10. Continually work towards making improvements in the release process.

WHAT YOU WILL BRING

1. Bachelor's degree (B.A.) or equivalent work experience.
2. 5+ Years of experience in Release Management or Agile methodologies.
3. 3+ Years of experience facilitating software delivery projects across multiple teams and regions.
4. Advanced knowledge of business applications such as Microsoft Word, Excel, Project, Teams, Power BI, etc.
5. Understanding of SaaS solutions.
6. Experience with Agile methodologies (Kanban, SAFe, Scrum, Lean, etc.) preferred.

HOW TO SUCCEED

1. Effective Communication: Communicate proactively, effectively, and efficiently while presenting ideas clearly and persuasively to all organization levels. Excellent verbal and written communication (English).
2. Exceptional Delivery: Demonstrated expertise in Release Management as a high-value deliverer, including release scope alignment, release prioritization, engagement of stakeholders, planning, prioritizing work, identifying critical milestones, and driving projects utilizing documented process.
3. Process Improvement: Increase delivery success by iteratively improving existing or developing new artifacts and processes across programs and the PMO.
4. Risk Management: Work with stakeholders to identify potential problems, create mitigation plans, and minimize risk to project timelines.
5. Facilitating Solutions: Discern objective information to address issues, including documenting the impact and utilization of the PMO escalation process; collaboratively problem-solve and adapt to achieve objective.
6. Be Reliable: Trust will be your number one asset; follow through on what you are expected to do as part of your role.
7. Detail Oriented: At every level, the details do matter; unequivocally skilled in accounting for and confirming critical details.
8. Training Competency: Mentoring peers as determined by growth and delegation, skilled at logically documenting processes and artifacts for ease of use by others.

HOW TO EXCEL

1. Creating Accountability: Utilize the PMO framework and Solera processes, apply strategies to maintain alignment, and hold yourself and your teams accountable.
2. Adding Value: Bring value to stakeholders within projects, programs, and PMO by facilitating alignment and contributing to process improvement.
3. Building Relationships: Enhance others by facilitating a positive culture and developing relationships across organizational levels.
4. Leading with Humility: Be accountable, dependable, transparent, confident, and trustworthy.
5. Apply Emotional Intelligence: This role will include dealing with stressful situations and challenging obstacles.
6. Speed of Work: Capacity to work and improve at a fast pace, contextualize and prioritize communications.
7. Context and Priority Switching: Solera is a fast-paced culture where the PMO is critical to the successful delivery of challenging efforts.
8. Coachable: Humility to allow for professional growth and self-enhancement through constructive feedback.
9. High Initiative: Actively seeks opportunities for new challenges and professional growth.