IT Release Manager

PTR Global; St. Louis (MO); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Analyst in Recruiting and Staffing. This remote role involves collaborating with Domain Data Engineering teams to develop detailed release plans and streamline processes. You'll act as a Scrum Master, ensuring smooth operations for DevOps and Product Services teams while removing blockers and conducting health checks on data pipelines. The ideal candidate will have a strong background in ITSM change management and a commitment to security. Join this forward-thinking company to make a significant impact in a dynamic environment.

Qualifications

• 5+ years in IT environment with experience in release management.
• Proven experience in ITSM change management and process optimization.

Responsibilities

• Collaborate with teams to define and develop release plans.
• Coordinate daily activities and act as Scrum Master for teams.

Skills

ITSM change management

Leadership skills

Strong communication

Process improvement

Attention to detail

Adaptability

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Microsoft Project

Excel

Visio

Teams

SharePoint

Atlassian JIRA

Confluence

Job description

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This range is provided by PTR Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Direct message the job poster from PTR Global

Senior Analyst - Recruiting and Staffing | Connecting Exceptional Talent with Great Opportunities | Workday HCM & Recruiting Enthusiast

W2 only

Remote role

Level II Release Manager

As a Release Manager 2, you will collaborate with Domain Data Engineering teams and other IT and business teams to define and develop detailed release plans. You will coordinate daily activities of a global support organization, acting as a Scrum Master for DevOps and Product Services teams. Your role involves removing blockers for Data and DevOps Engineers, reviewing plans, and conducting post-release health checks of data pipeline components. You are encouraged to identify process improvements and collaborate with teams and management to streamline or automate manual tasks. Additionally, you will document issues and risks, recommend solutions, and work with senior management to implement them.

Required:

• Ability to work within U.S. Central Standard Time core business hours.
• Commitment to incorporating security into all decisions and responsibilities.
• 5+ years of experience in a fast-paced IT environment (software development/data, release management, project management, etc.)
• 2+ years of experience in IT data engineering, release management, or IT support
• Highly organized with strong attention to detail
• Proven experience in ITSM change management in ServiceNow or similar systems
• Experience assessing, modifying, and optimizing processes, and collaborating on implementations
• Leadership, team-centric skills, solution-oriented mindset, and strong communication
• Ability to adapt in a fast-paced environment with changing priorities.

Preferred:

• Bachelor's degree in Computer Science, Information Systems, or related field
• Previous Release Management or Scrum Master experience
• Proficiency with software development lifecycles, including waterfall and agile methodologies
• Experience with release and support management, deployment automation, and infrastructure maintenance
• Knowledge of quality metrics and resource tracking
• Familiarity with tools like Microsoft Project, Excel, Visio, Teams, SharePoint, Atlassian JIRA, Confluence, and ServiceNow
• Experience leading process improvements in application release and infrastructure maintenance
• Experience with Continuous Integration/Continuous Delivery (CI/CD) and DevOps practices
• Experience working within a SAFe Agile framework.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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