Release and Deployment Lead

Nowges; Fort Meade, Northern (MD, KY); Hybrid; USD 85,000 - 100,000; Full time

Job summary

GES is seeking an experienced Release and Deployment Lead for on-site work at Fort Meade, MD to oversee software updates via MECM/Intune and coordinate a team of at least 12 personnel. The role requires DoD Secret or higher clearance and close collaboration with cross-functional teams.

Responsibilities include deployment planning, patching, end-user support, and performance tuning of MECM/Intune across on-prem and cloud contexts.

Qualifications

• Bachelor’s degree and 8+ years of prior relevant experience.
• Experience managing client and server system engineering resources.
• Expertise in multiple complex work assignments with originality in problem solving.
• Ability to operate with latitude in developing methodology and presenting solutions.
• Familiarity with Active Directory/Group Policy.
• Must have a DoD IAT II (Sec+) or higher.
• Experience with scripting/automation using PowerShell.
• Experience troubleshooting issues in a Cloud and On-Prem environment.
• Collaboration with MECM/Intune deployment teams.

Responsibilities

• Prepare, test, and deploy software updates using MECM/Intune Management Console.
• Patch servers and workstations from MECM and Intune.
• Remotely log into end users' endpoints to perform configuration and maintenance actions.
• Provide support, troubleshooting and maintenance; distinguish isolated user problems.
• Maintain and troubleshoot MECM/Intune client agent health and optimize collection management.
• Guide strategy, engineering, design, and project management for MECM and Intune.
• Troubleshoot complex endpoint hardware and software problems for multi-user devices.
• Coordinate with customers and stakeholders to resolve incident tickets and requirements.
• Establish availability and capacity management using MECM/Intune lessons learned.

Skills

DoD experience

PowerShell scripting

Cloud/On-Prem troubleshooting

Client/Server engineering

AD/Group Policy

IAT II (Sec+)

Education

Bachelor’s degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Release and Deployment Lead

Full Time Fort Meade, MD, US

Salary Range: $85,000.00 To $100,000.00 Annually

GES is seeking an experienced Release and Deployment Lead to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies. The Release and Deployment Lead will be responsible for Overseeing and managing the supervision of a minimum of 12 personnel. They will interface between the Team of Personnel and report to Leadership. Provide input regarding the management activities and work closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions for MECM and Intune.

CLEARANCE REQUIRMENT: Must possess an active DoD Secret or above. (US Citizenship required)

• Start as soon aspossible
• Tentative end date 30 November (pending contract status)

Primary Responsibilities:

• This position is on-site at Ft. Meade, MD. The specific schedule may be adjusted based on mission and customer needs.
• Prepare, test, and deploy software updates using MECM/Intune Management Console.
• Skillset in Patching of servers & workstations from MECM and Intune.
• Remotely log into the end users' endpoint (desktops and/or servers) to perform technical software configuration, rebooting, and other actions.
• Provide support implementation,troubleshootingand maintenance support. Rapidly distinguish isolated user problems.
• Operate,maintain, validate, troubleshoot, and resolve issues associated with client agent health for all MECM/Intune solutions ensuring that collection management isoptimizedto minimize collection evaluation times.
• Guides strategy, engineering, design, and project management of multi-user computer platforms to include MECM and Intune.
• Troubleshoot and resolve complex endpoint hardware and software problems for multi- usercomputer platforms.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Establish comprehensive availability and capacity managementsolutionusing lessons learned for MECM/Intune Applications and packages.
• Develop solutions to complex technical issues and software remediation.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technicalassessmentand process improvement initiatives.
• Mentor Software Packagers (in problem resolution activities andresolvesmore complex technology issues.)
• Possess detailed knowledge of MECM and Intune todemonstratethe ability toleverageand appropriately integrate those technologies within the current On Prem and Cloud environments.
• Balances technology integration alternatives and recommends action with consideration to both technical efficiency and effectiveness.
• Develop andmaintaineffective working relationships with all areas of the organization,groupsand personnel.
• Coordinate with the Operations Lead, Ops functional team, and the government representatives to prioritize user feedback that builds framework for endpoint requirements.
• Implement flexible cross training to provide systems management, software packaging, training, IAVM & POAM, and testing.
• Create presentations and briefing status to key stakeholders.

Required Qualifications

• Bachelor’s degree and 8+ years of prior relevant experience;additionalyears of experience could be considered in lieu of a degree.
• Proven experience managing Client and Server system engineering resources supporting operations and sustainment teams.
• Possess and applyexpertisein multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation indetermininghow toaccomplishtasks.
• Ability tooperatewith appreciable latitude in developingmethodologyand presenting solutions to problems with TTP development.
• Ability to contribute to deliverables and performance metrics where applicable.
• Familiarity with active directory/group policy
• Must have a DoD IAT II (Sec+) or higher, prior to start.
• Experience with Scripting/Automation using PowerShell and/or other scripting languages.
• Experience troubleshooting issues in an expanding Cloud environment.
• A consultative/advisory mindset with the ability to guide Software Packagers with complex MECM/Intune package building.
• Experience in troubleshooting application issues in a Cloud and On Prem environment.
• Collaboration skillset with the MECM/Intune Release and Deployment Team in implementingnew technologyinitiatives,standardsmajor changes or upgrades to production environments.