Release and Deployment Lead

Global-Enterprise-Services,-LL; Fort Meade (MD); On-site; USD 85,000 - 100,000; Full time

Job summary

Global-Enterprise-Services,-LL seeks an experienced Release and Deployment Lead to join the Defense Enclave Services (DES) team at Fort Meade, MD. The role oversees 12+ staff, interfaces with leadership, and drives robust MECM and Intune deployments in a DoD environment.

Responsibilities include deploying software updates, coordinating cross-functional teams, and mentoring junior staff, with a requirement for active DoD clearance. On-site role with potential end date considerations.

Qualifications

• Bachelor’s degree and 8+ years of relevant experience.
• Proven experience managing client and server system engineering resources.
• Experience with scripting/automation using PowerShell or similar.
• Familiarity with Active Directory/Group Policy.
• Active DoD Secret clearance (or higher) required before start.

Responsibilities

• Overseeing and supervising a minimum of 12 personnel.
• Interface between the team and leadership; provide input on management activities.
• Prepare, test, and deploy software updates using MECM/Intune Management Console.
• Patch servers and workstations via MECM and Intune.
• Coordinate with customers and stakeholders to prioritize requirements and resolve incidents.
• Guide strategy, engineering, design, and project management for MECM and Intune.
• Troubleshoot complex endpoint hardware/software issues for multi-user platforms.
• Mentor Software Packagers in problem resolution and complex issues.

Skills

Team leadership

Cross-functional collaboration

Problem solving

Communication

Mentoring

Education

Bachelor's degree

Tools

MECM

Intune

PowerShell

Active Directory

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Release and Deployment Lead

Full Time Fort Meade, MD, US

Salary Range: $85,000.00 To $100,000.00 Annually

GES is seeking an experienced Release and Deployment Lead to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies. The Release and Deployment Lead will be responsible for Overseeing and managing the supervision of a minimum of 12 personnel. They will interface between the Team of Personnel and report to Leadership. Provide input regarding the management activities and work closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions for MECM and Intune. CLEARANCE REQUIRMENT: Must possess an active DoD Secret or above. (US Citizenship required)

• Start as soon aspossible
• Tentative end date 30 November (pending contract status)

PRIMARY RESPONSIBILITIES:

• This position is on-site at Ft. Meade, MD. The specific schedule may be adjusted based on mission and customer needs.
• Prepare, test, and deploy software updates using MECM/Intune Management Console.
• Skillset in Patching of servers & workstations from MECM and Intune.
• Remotely log into the end users' endpoint (desktops and/or servers) to perform technical software configuration, rebooting, and other actions.
• Provide support implementation,troubleshootingand maintenance support. Rapidly distinguish isolated user problems.
• Operate,maintain, validate, troubleshoot, and resolve issues associated with client agent health for all MECM/Intune solutions ensuring that collection management isoptimizedto minimize collection evaluation times.
• Guides strategy, engineering, design, and project management of multi-user computer platforms to include MECM and Intune.
• Troubleshoot and resolve complex endpoint hardware and software problems for multi- usercomputer platforms.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Establish comprehensive availability and capacity managementsolutionusing lessons learned for MECM/Intune Applications and packages.
• Develop solutions to complex technical issues and software remediation.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technicalassessmentand process improvement initiatives.
• Mentor Software Packagers (in problem resolution activities andresolvesmore complex technology issues.)
• Possess detailed knowledge of MECM and Intune todemonstratethe ability toleverageand appropriately integrate those technologies within the current On Prem and Cloud environments.
• Balances technology integration alternatives and recommends action with consideration to both technical efficiency and effectiveness.
• Develop andmaintaineffective working relationships with all areas of the organization,groupsand personnel.
• Coordinate with the Operations Lead, Ops functional team, and the government representatives to prioritize user feedback that builds framework for endpoint requirements.
• Implement flexible cross training to provide systems management, software packaging, training, IAVM & POAM, and testing.
• Create presentations and briefing status to key stakeholders.

Required Qualifications

• Bachelor’s degree and 8+ years of prior relevant experience;additionalyears of experience could be considered in lieu of a degree.
• Proven experience managing Client and Server system engineering resources supporting operations and sustainment teams.
• Possess and applyexpertisein multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation indetermininghow toaccomplishtasks.
• Ability tooperatewith appreciable latitude in developingmethodologyand presenting solutions to problems with TTP development.
• Ability to contribute to deliverables and performance metrics where applicable.
• Familiarity with active directory/group policy
• Must have a DoD IAT II (Sec+) or higher, prior to start.
• Experience with Scripting/Automation using PowerShell and/or other scripting languages.
• Experience troubleshooting issues in an expanding Cloud environment.
• A consultative/advisory mindset with the ability to guide Software Packagers with complex MECM/Intune package building.
• Experience in troubleshooting application issues in a Cloud and On Prem environment.
• Collaboration skillset with the MECM/Intune Release and Deployment Team in implementingnew technologyinitiatives,standardsmajor changes or upgrades to production environments.