Relationships Manager (mid-level donors)

WYCLIFFE UK LIMITED; United States; Hybrid; USD 47,000 - 53,000; Full time

Benefits offered by this job

33 days annual leave + bank holidays

Pension contributions up to 7.5%

Life assurance

Home-working allowance

Team days in Oxfordshire/Chilterns

Office hot-desking

Professional development opportunities

Job summary

WYCLIFFE UK LIMITED is seeking a Relationships Manager to grow sustainable income from mid-level donors and keep supporters connected to our work. Initially, you’ll manage a caseload of 400–500 donors, growing to 700 while collaborating with senior staff and benefitting from Veritus UK coaching.

You will translate Bible translation programme updates into emotive touchpoints, engaging supporters by phone and balancing targets with compassionate stewardship.

Qualifications

• Experience building relationships with mid-level donors.
• Ability to translate programme updates into emotive donor touchpoints.
• Strong organisational and multi-priority management skills.

Responsibilities

• Achieve ambitious mid-level donor income targets.
• Support development of robust donor pipelines.
• Provide general support for the Key Relationships team, including touchpoints and mailings.

Skills

Relationship building

Phone fundraising

Donor stewardship

Organisational skills

Project coordination

Job description

Do you enjoy building relationships with supporters over the phone? Are you a creative thinker who can translate Bible translation programme updates into engaging, emotive touchpoints?

Wycliffe Bible Translators is a charity that is investing in fundraising and reaping the benefits, so that we can help create a world where everyone can know Jesus through the Bible. As the Relationships Manager, you will play a key part in helping us to grow resilient, sustainable income from mid-level donors and ensure that our supporters feel valued and connected to our work.

You will initially manage a caseload of approximately 400–500 mid-level donors, growing this to a maximum caseload size of 700 donors, while increasing income from your existing caseload. To help you achieve this you will work closely with your counterpart, who manages a mid-level donor caseload alongside you, and also with the Director for Supporters and Head of Individual Giving as you develop the mid-level donor pipeline from the direct marketing pool. You will also have the opportunity for regular, one-to-one coaching with specialist consultancy Veritus UK.

In this role it is essential that you enjoy building relationships with supporters over the phone. We’re also looking for you to be a creative thinker – able to translate the updates in our Bible translation programmes into engaging, meaningful and emotive touchpoints for mid-level supporters. To manage your large caseload effectively, you will need to be highly organised and confident juggling multiple priorities and tasks.

• Salary: £35,000 – £40,000 + benefits
• Location:Home-based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: 9am on Monday 16th November
• Interview date:Tuesday 24th November in Birmingham

Key Responsibilities

• Achieve ambitious yet realistic mid-level donor income targets
• Support the development of robust donor pipelines
• Provide general support for the Key Relationships team. This could include touchpoint development, organising mailings to donors or other support

Benefits include:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• Tax-free home-working allowance
• Monthly in-person team days in Oxfordshire or the Chilterns
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.