Relationship & Teller Banker

Apple Bank; Maryland; On-site; USD 30,000 - 45,000; Full time

Job summary

Apple Bank is seeking a customer-focused Teller/Customer Service Representative in Brooklyn, NY. The role emphasizes delivering exceptional service, conveying product features, and building lasting banking relationships with clients and prospects.

The position requires 1–2 years of retail banking experience, strong communication skills, and proficiency with Microsoft Office. Weekend or extended hours may be required, with equal opportunity employment and cross-training opportunities provided.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience in Teller/Customer Service preferred.
• Strong knowledge of banking products and services; ability to cross-sell with discretion.

Responsibilities

• Provide exceptional customer service and resolve service-related issues in a timely manner.
• Engage customers and prospects to discuss needs and offer suitable banking products and referrals to licensed representatives.
• Handle Teller operations, process transactions, and safeguard cash and negotiable instruments.
• Assist in opening/closing vault, safes, and ATM area; maintain orderly customer area and compliance with policies.

Skills

Customer service

Sales

Banking operations

Cash handling

Communication

Microsoft Office

Education

High School diploma or GED

Job description

Apple Bank is seeking a customer-focused Teller/Customer Service Representative in Brooklyn, NY. The role emphasizes delivering exceptional service, conveying product features, and building lasting banking relationships with clients and prospects.

The position requires 1–2 years of retail banking experience, strong communication skills, and proficiency with Microsoft Office. Weekend or extended hours may be required, with equal opportunity employment and cross-training opportunities provided.