Relationship Specialist - Seasonal

Landus Cooperative; Town of Plainfield (NY); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Landus Cooperative is seeking a Relationship Specialist to deliver outstanding customer service to farmer owners in a collaborative team.

You will assist customers, process grain contracts, manage inventory, and use CRM to document sales activity. The role requires ability to lift up to 50 pounds and a valid driver's license, with experience in agronomy sales and commitment to in-season workload.

Qualifikationen

• Must have strong customer service and relationship-building skills.
• Experience with CRM systems and documentation of sales activity preferred.
• Understanding of agronomy and farm cooperative operations is a plus.

Aufgaben

• Ensure customer satisfaction by prompt attention and directing customers appropriately.
• Maintain and grow agronomy, feed sales, grain origination and marketing with existing customers and new ones.
• Complete grain contracts, inter-company feed orders, and inventory transfers/purchases.
• Serve as a resource on scale/receiving area procedures, invoicing, and grain contracts.
• Document sales calls in CRM and assist with inventory control of location products.
• Maintain inventory of office supplies.
• Prepare accurate invoices and ensure fair pricing of products/services.
• Know Landus credit, sales, and inventory policies.
• Verify sales invoices daily for accuracy.
• Monitor agronomy sales contracts and prepay if needed.

Kenntnisse

Customer service

CRM

Sales

Inventory management

Communication

Ausbildung

AA degree or equivalent

Tools

CRM software

Jobbeschreibung

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled