Relationship Specialist - Seasonal

Landus Cooperative; Britt (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to provide outstanding customer service to our farmer owners and support a collaborative, high-performing team. You will help maintain and grow agronomy and feed sales, manage grain origination, and assist with contract and invoicing processes.

The role requires a basic two-year degree or equivalent and at least one year of related experience. A strong understanding of inventory practices and CRM usage will help you succeed in busy seasonal

Qualifications

• Associate degree or equivalent; 2–5 years related experience.
• Seasonal in agricultural coop environments preferred.
• One year of related experience required.

Responsibilities

• Provide outstanding customer service to farmer owners.
• Promote agronomy and feed sales, grain origination, and marketing.
• Process grain contracts and inventory transfers as applicable.
• Assist with invoicing and documenting sales calls in CRM.
• Maintain office supplies inventory and ensure accurate invoices.
• Understand Landus credit, sales, and inventory policies.
• Verify sales invoices for accuracy daily.
• Monitor agronomy sales contracts and prepay details.

Skills

Customer service

CRM

Sales

Inventory management

Invoicing

Teamwork

Education

AA degree or equivalent

Tools

CRM software

Inventory systems

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled