Relationship Specialist - Seasonal

Landus Cooperative; Rockwell City (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to provide outstanding customer service to farmer owners and support a cooperative team focused on agronomy, feed sales, and grain origination. You will be part of a collaborative environment ensuring customers receive prompt assistance and accurate invoicing while adhering to Landus policies.

The role emphasizes building relationships with existing customers and growing business with new clients, with responsibilities spanning CRM data

Qualifications

• Associate's degree or equivalent is required.
• One year of related experience is preferred.
• Valid state driver’s license is required.
• Able to move/lift up to 50 pounds.
• Understanding of agricultural cooperative seasonality and in-season commitment.

Responsibilities

• Provide outstanding customer service and direct customers to the right area.
• Maintain and grow agronomy and feed sales, grain origination, and marketing with existing customers and new ones.
• Complete grain contracts, inter-company feed orders, and inventory transfers if applicable.
• Serve as a resource on operational procedures for scale, invoicing, and grain contracts.
• Record and submit sales call information in CRM; assist with inventory control of products.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices with fair pricing for products/services.
• Apply knowledge of Landus credit, sales, and inventory policies.
• Verify daily sales invoices for accuracy.
• Monitor agronomy sales contracts and prepay accuracy.

Skills

Customer service

CRM experience

Sales

Interpersonal skills

Education

Associate's degree or equivalent

Tools

CRM software

Invoicing software

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled