Relationship Specialist - Seasonal

Landus Cooperative; Farnhamville (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to deliver outstanding customer service and support our farmer owners. You will join a supportive team focused on helping customers get the right solutions.

You will handle agronomy and feed sales, grain origination, contracts, invoicing, and CRM documentation, while maintaining inventory and processing payments with accuracy.

Qualifications

• Associate's degree or equivalent work experience.
• One year of related experience in a customer-facing role.
• Ability to handle agricultural cooperative seasonality and in-season time commitments.

Responsibilities

• Ensure customer satisfaction with prompt assistance and directing customers appropriately.
• Maintain and grow agronomy, feed sales, grain origination, and marketing with current customers and new ones.
• Process grain contracts, inter-company feed orders, and inventory transfers as applicable.
• Assist with CRM data entry and inventory control of location products.
• Prepare accurate invoices and ensure fair pricing for products and services.
• Verify sales invoices daily for accuracy and monitor agronomy contracts/prepay for accuracy.

Skills

Customer service

Sales

CRM knowledge

Education

Associate's degree

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled