Relationship Specialist - Seasonal

Landus Cooperative; Atlantic (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to deliver exceptional customer service to our farmer owners. You will be a key part of a supportive team ensuring timely assistance and accurate order processing.

You will grow agronomy and feed sales, grain origination, and marketing with existing customers and attract new business while ensuring efficient contract and invoicing workflows. Strong communication, CRM use, and attention to detail are essential as you document sales calls and

Qualifications

• Associates degree or equivalent from two-year college or technical school.
• One year of related experience.
• Valid state driver’s license required.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide outstanding customer service and direct customers to the right areas.
• Grow agronomy, feed sales, grain origination, and marketing with current and new customers.
• Prepare accurate invoices and assist with CRM data and inventory control.
• Maintain inventory of office supplies and monitor sales invoices for accuracy.
• Verify and process grain contracts and related payments as applicable.

Skills

Customer service

Sales

CRM use

Inventory control

Team collaboration

Education

Associate's degree (A. A.) or equivalent

Tools

CRM software

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled