Relationship Specialist - Seasonal

Landus Cooperative; Iowa (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to deliver outstanding customer service to farmer owners and support sales growth across agronomy, feed and grain offerings.

You will engage with customers, process contracts, manage invoicing, and use the CRM to document calls while supporting inventory controls and office operations. The role requires reliable team collaboration and flexibility with seasonal workloads.

Qualifications

• Customer-focused approach with strong interpersonal skills.
• Ability to upsell and cross-sell to existing customers.
• Familiarity with CRM systems and sales documentation processes.

Responsibilities

• Provide outstanding customer service to farmer owners and ensure prompt attention to needs.
• Maintain and grow agronomy, feed sales, grain origination and marketing with existing customers and expand with new customers.
• Prepare accurate invoices and assist with sales contracts and inventory processes.
• Document sales calls in CRM and support inventory control at the location.
• Assist with daily office tasks and maintain inventory of office supplies.

Skills

Customer service

Sales skills

CRM knowledge

Education

Associate's degree or equivalent

Tools

CRM software

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled