Relationship Manager, Private Client Growth

Flagstar Bank; New York (NY); On-site; USD 61,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid leave

Job summary

Flagstar Bank in New York, NY 10018 is seeking an Associate Relationship Manager to build and maintain client relationships while delivering exceptional service within the Private Client Group. You will partner with product teams, respond to client inquiries, support business development efforts, onboard new clients, and help cross-sell services while ensuring compliance and data accuracy.

The role emphasizes relationship-building, proactive communication, and independent decision-making in a

Qualifications

• 2+ years of banking experience in a commercial environment.
• Strong client relationship and service orientation.

Responsibilities

• Respond to client inquiries regarding accounts; analyze issues and coordinate with other departments as needed.
• Assist with business development for the Private Client Group; onboard new clients and identify client needs.
• Support group sales efforts with pre-call planning, marketing materials, client proposals and pitch books.
• Monitor daily customer & risk reports and oversee required reports; market/cross-sell services as appropriate.
• Ensure compliance with KYC/AML and data integrity of client information.

Skills

Interpersonal skills

Customer service

Relationship management

Time management

Communication

Collaboration

Education

High School / GED

Job description

Flagstar Bank in New York, NY 10018 is seeking an Associate Relationship Manager to build and maintain client relationships while delivering exceptional service within the Private Client Group. You will partner with product teams, respond to client inquiries, support business development efforts, onboard new clients, and help cross-sell services while ensuring compliance and data accuracy.

The role emphasizes relationship-building, proactive communication, and independent decision-making in a