Relationship Manager - Private/Business Banking

Flagstar Bank; New York (NY); On-site; USD 102,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank in New York, NY is seeking a Relationship Manager for Private/Business Banking to prospect, onboard and maintain banking relationships, driving growth for the Private Banking Group with personalized service.

You will manage client relationships, coordinate with product partners, oversee account opening and servicing, and support senior leadership in expanding targeted relationships. The role emphasizes compliance, teamwork, and delivering tailored financial solutions.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 3+ Years.
• Preferred Qualifications: Education level preferred: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Responsibilities

• Develops and expands existing relationships including sales efforts.
• Engages Product Partners to deliver the full breadth of the bank to satisfy clients needs.
• Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance.
• Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.
• Analyzes problems; Answers inquires for a client; Researches and responds accordingly; May coordinate with other departments as needed.
• Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
• Assists Group Director in the development and execution in acquiring targeted new to bank relationships.
• Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; Investigate & approve when needed.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.

Skills

Financial products knowledge

Detail oriented

Client-focused

Team player

Relationship building

Cross-functional collaboration

Education

High School Diploma or GED

Job description

Position Title Relationship Manager - Private/Business Banking

Location New York, NY 10018

Job Summary

The Relationship Manager will be responsible for prospecting, building, on-boarding and maintaining banking relationships with bank clients. This role is key to driving business growth for the Private Banking Group by providing personalized banking services to financial institution customers.

Job Responsibilities

• Develops and expands existing relationships including sales efforts;
• Engages key Product Partners as appropriate in delivering the full breadth of the bank to satisfy clients needs.
• Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance.
• Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.
• Analyzes problems;
• Answers inquires for a client;
• Researches and responds accordingly;
• May coordinate with other departments as needed.
• Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
• Assists Group Director in the development and execution in acquiring targeted new to bank relationships.
• Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports;
• Investigate & approve when needed.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 3+ Years
• Preferred Qualifications: Education level preferred: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Job Competencies:
  • Strong knowledge of financial products/services, including lending and cash.
  • Detail oriented.
  • Client-focused.
  • Team Player.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
  • Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical Demands (ADA)

No unusual physical exertion is involved.

Compensation

Our expected base pay rate for this role will be between $100,000 - $140,000.

Flagstar Bank Pay Range $101,770.50 - $173,468.00.

About Flagstar

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws.

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender