Relationship Manager — Financial Solutions & Growth

Fortera-Credit-Union; Nashville (TN); On-site; USD 28,000 - 40,000; Full time

Job summary

Fortera Federal Credit Union in Nashville, TN is seeking a Relationship Manager to service members, handle loans and new accounts, and build lasting relationships. You will cross-sell products and ensure exceptional member experiences.

The role requires meeting sales and service targets, opening/closing accounts, and providing accurate teller support while fostering community involvement and member trust.

Qualifications

• High school graduate or equivalent.
• CCUFC certification within 1 year.
• Must be NMLS registered or eligible for licensure.
• Fluency in English and Spanish preferred.

Responsibilities

• Meet established sales & service goals.
• Cross-sell credit union products aligned with member needs.
• Open/close accounts and process related forms.
• Answer inquiries, resolve problems, and report results.
• Perform teller functions accurately and promptly.
• Participate in community events to promote the Credit Union.

Skills

Sales experience

Bilingual English/Spanish

Customer service

Education

High school diploma

CCUFC certification within 1 year

Tools

NMLS Registered or eligible

Job description

Fortera Federal Credit Union in Nashville, TN is seeking a Relationship Manager to service members, handle loans and new accounts, and build lasting relationships. You will cross-sell products and ensure exceptional member experiences.

The role requires meeting sales and service targets, opening/closing accounts, and providing accurate teller support while fostering community involvement and member trust.