Member Relationships & Financial Solutions Advisor

ORNL Federal Credit Union; Kingston (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

ORNL Federal Credit Union in Kingston, TN is seeking a Financial Service Officer to deliver high-level member service and build lasting relationships. You will handle a broad range of financial transactions, including deposits, loans, and accounts, while promoting credit union products and services.

You will guide members through borrowing needs, discuss loan options, and ensure compliance with policies and procedures.

Qualifications

• High level of member service and relationship building.
• Assists with a wide range of financial transactions and services.
• Adheres to lending guidelines and explains loan decisions to members.

Responsibilities

• Open, maintain, and close consumer and commercial accounts.
• Guide members through loan applications and approvals.
• Process teller transactions accurately and securely.
• Protect member privacy and identify potential security risks.

Skills

Customer service

Sales experience

Financial services

Lending knowledge

Education

High School Diploma or GED

Tools

Cash handling

Fraud awareness

Job description

ORNL Federal Credit Union in Kingston, TN is seeking a Financial Service Officer to deliver high-level member service and build lasting relationships. You will handle a broad range of financial transactions, including deposits, loans, and accounts, while promoting credit union products and services.

You will guide members through borrowing needs, discuss loan options, and ensure compliance with policies and procedures.