Relationship Manager, Auto Finance (Hybrid CA)

Openlane; Tracy, Northern (CA, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid vacation and sick leave

Tuition Reimbursement

Job summary

AFC (Automotive Finance Corporation), part of OPENLANE, is seeking a Relationship Specialist to build and sustain dealer relationships in California. This hybrid role emphasizes travel within the Fremont–San Leandro corridor, assessing dealer needs, expanding the customer base, and promoting our floorplanning solutions.

Ideal candidates have 3–5 years in customer-facing or sales roles, with proficiency in CRM tools, risk assessment, and independent work.

Qualifications

• Three to five years of experience in customer-facing, sales, or sales support roles.

Responsibilities

• Use critical thinking to assess business and risk situations and make decisions with little oversight.
• Develop an understanding of customer needs by using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
• Manage, service, and balance risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.
• Embrace our culture of supporting others' success as they grow in their role.

Skills

Customer facing

Sales experience

CRM tools

Tools

Salesforce

Tableau

Job description

AFC (Automotive Finance Corporation), part of OPENLANE, is seeking a Relationship Specialist to build and sustain dealer relationships in California. This hybrid role emphasizes travel within the Fremont–San Leandro corridor, assessing dealer needs, expanding the customer base, and promoting our floorplanning solutions.

Ideal candidates have 3–5 years in customer-facing or sales roles, with proficiency in CRM tools, risk assessment, and independent work.