Relationship-Driven Personal Banker

Fifth Third; South Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker I to deliver an exceptional customer experience by cultivating relationships and addressing financial needs through a consultative sales approach.

The role includes processing teller transactions, collaborating with internal partners, and ensuring compliance with risk and ethics policies. SAFE Act registration is required; a base of comprehensive benefits is offered alongside incentive opportunities.

Qualifications

• High School Diploma or GED plus 6 months of customer service experience, or a college degree or equivalent military experience.
• Ability to develop comfort in acquiring new households and deepening relationships.
• SAFE Act registration required at time of employment (NMLS).

Responsibilities

• Create a memorable customer experience by cultivating and enhancing relationships in an assigned book of business.
• Use a consultative approach to identify needs and tailor recommendations.
• Maintain working knowledge of products, services, and processes.
• Collaborate with internal partners to meet customer needs and resolve problems.
• Analyze customer credit data to ensure appropriate solutions and validate technology usage.
• Process teller transactions and adhere to balancing guidelines.
• Follow the Bancorp Code of Conduct and Ethics and related policies.
• Perform other duties as assigned.

Skills

Customer service

Communication

Relationship building

Decision making

Sales oriented

Education

High School Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank is seeking a Personal Banker I to deliver an exceptional customer experience by cultivating relationships and addressing financial needs through a consultative sales approach.

The role includes processing teller transactions, collaborating with internal partners, and ensuring compliance with risk and ethics policies. SAFE Act registration is required; a base of comprehensive benefits is offered alongside incentive opportunities.