Relationship-Focused Personal Banker

southern bank and trust; Poplar Bluff (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Southern Bank seeks a Personal Banker in Poplar Bluff, MO to nurture customer relationships and assist with transactions. You will help open accounts and cross-sell products while delivering friendly, high-quality service.

In this role you’ll educate customers on channels and services, resolve issues, and participate in community events to support branch goals and regulatory compliance.

Qualifications

• Demonstrated positive and helpful attitude toward customers.
• Excellent customer service and ability to resolve issues.
• Strong communication and interpersonal skills.
• Ability to cross-sell products and educate customers on services.

Responsibilities

• Develops new customer relationships and expands existing ones through cross-selling.
• Assists customers with transactions and account openings in a welcoming lobby.
• Maintains knowledge of bank policies and regulatory requirements.
• Delivers friendly service, handles inquiries, and resolves issues effectively.
• Participates in community events to raise branch visibility and drive business.

Skills

Customer service

Communication

Interpersonal skills

Cross-selling

Education

High school diploma or equivalent

Tools

Banking software

Job description

Southern Bank seeks a Personal Banker in Poplar Bluff, MO to nurture customer relationships and assist with transactions. You will help open accounts and cross-sell products while delivering friendly, high-quality service.

In this role you’ll educate customers on channels and services, resolve issues, and participate in community events to support branch goals and regulatory compliance.