Relationship Banker: Grow Customer Relationships

southern bank and trust; Dexter (MO); On-site; USD 35,000 - 60,000; Full time

Job summary

Southern Bank and Trust in Dexter, MO seeks a Personal Banker who serves as the branch focal point for sales, service and referrals, building lifelong relationships with customers while handling transactions and assisting with various banking needs.

You will open accounts, cross-sell products and resolve issues, ensuring a high level of customer satisfaction. As part of a team, you’ll participate in community events and promote accessible banking channels across all delivery channels.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to work flexible hours including weekends.

Responsibilities

• Develops new customer relationships and retains existing ones through cross-selling.
• Welcoming lobby experience and directs customers to appropriate team member.
• Opens accounts and cross-sells products; resolves issues.
• Builds relationships through frequent customer interactions andEducates customers on access channels.
• Participates in community events to drive branch visibility and business.
• Handles transactions and maintains knowledge of bank policies and procedures.

Skills

Interpersonal communication

Customer service

Cross-selling

Computer skills

Education

High school diploma or equivalent

Job description

Southern Bank and Trust in Dexter, MO seeks a Personal Banker who serves as the branch focal point for sales, service and referrals, building lifelong relationships with customers while handling transactions and assisting with various banking needs.

You will open accounts, cross-sell products and resolve issues, ensuring a high level of customer satisfaction. As part of a team, you’ll participate in community events and promote accessible banking channels across all delivery channels.