Relationship Banking Specialist

Southern Bank; Cape Girardeau (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

Southern Bank in Cape Girardeau, MO is seeking a Personal Banker to serve as the branch focal point for sales, service, and referrals. You will assist customers with transactions, open accounts, and foster lifelong relationships within the community.

You will build trust through accurate banking knowledge, strong service standards, and teamwork, while supporting branch goals and maintaining confidentiality and regulatory compliance.

Qualifications

• Demonstrated positive attitude toward customers and colleagues.
• Strong communication and listening skills.
• Proficient with basic computer systems and online banking tools.

Responsibilities

• Develops new customer relationships and retains existing ones through cross-selling and service excellence.
• Manages in-branch transactions and opens accounts as needed.
• Guides customers to appropriate team members for specialized assistance.
• Proactively educates customers on available banking channels and digital services.
• Participates in community events to enhance branch visibility and drive business.

Skills

Customer service

Cross-selling

Interpersonal skills

Computer skills

Education

High school diploma or equivalent

Job description

Southern Bank in Cape Girardeau, MO is seeking a Personal Banker to serve as the branch focal point for sales, service, and referrals. You will assist customers with transactions, open accounts, and foster lifelong relationships within the community.

You will build trust through accurate banking knowledge, strong service standards, and teamwork, while supporting branch goals and maintaining confidentiality and regulatory compliance.