Relationship-Driven Mortgage Advisor

Burke & Herbert Bank; Morgantown (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Burke & Herbert Bank is seeking a Mortgage Loan Officer to initiate the mortgage process for potential clients, preparing, analyzing, and verifying loan applications for real estate purchases or refinances.

The role focuses on networking with real estate agents, lenders, and past clients to generate referrals, meet borrowers, present mortgage products, and coordinate with processing, underwriting, and closing teams to deliver excellent service.

Qualifications

• Must be registered with NMLS Federal Registry.
• Minimum of two years residential mortgage lending experience.
• A four-year college degree is preferred.

Responsibilities

• Establish and maintain a network of business relationships with real estate professionals and builders.
• Meet with potential borrowers regarding their mortgage needs.
• Present bank's mortgage products and services that meet borrower’s financial goals.
• Complete the borrower’s application and analyze the borrower’s financial and credit data.
• Lock rate per company and regulatory guidelines.
• Prepare or request all applicable loan documentation from the appropriate party or department.
• Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently.
• Maintain communication with the borrower regarding the loan status.
• Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
• Service all in-house and secondary market loans in your portfolio; handle escrows, payments, payoffs, etc.
• Interact with clients and internal partners daily to answer questions, solve problems, and deliver high-level customer service.
• Assist clients with monthly billing and collections cycle.
• Monitor delinquent payments and coordinate with Debt Management on collections.
• Collaborate with other departments to resolve issues with customers in your portfolio.

Skills

Networking

Financial/quantitative skills

Attention to detail

Strong computer skills including Excel

Education

NMLS registration

College degree preferred

Tools

Excel

Job description

Burke & Herbert Bank is seeking a Mortgage Loan Officer to initiate the mortgage process for potential clients, preparing, analyzing, and verifying loan applications for real estate purchases or refinances.

The role focuses on networking with real estate agents, lenders, and past clients to generate referrals, meet borrowers, present mortgage products, and coordinate with processing, underwriting, and closing teams to deliver excellent service.