Relationship-Driven Banking Associate: Build Trust & Solutions

JPMorgan Chase; Madison (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase in Madison, WI seeks an Associate Banker to deliver welcoming, client-focused service and to help clients manage everyday banking needs. You will learn product solutions, support branch activities, and guide customers through mobile and online options to achieve their financial goals.

The role emphasizes listening, empathy, and teamwork to build lasting relationships with clients while complying with bank policies and procedures in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to greet clients and provide attentive service.
• Strong communication and listening skills.
• Willingness to learn banking products and technology.

Responsibilities

• Create a welcoming environment for clients entering the branch.
• Assist with account servicing and opening new accounts.
• Educate clients on mobile and online banking options.
• Build relationships by listening and offering product knowledge.
• Support branch operations and cash handling as needed.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning new tech

Education

High school diploma

Job description

JPMorgan Chase in Madison, WI seeks an Associate Banker to deliver welcoming, client-focused service and to help clients manage everyday banking needs. You will learn product solutions, support branch activities, and guide customers through mobile and online options to achieve their financial goals.

The role emphasizes listening, empathy, and teamwork to build lasting relationships with clients while complying with bank policies and procedures in a fast-paced environment.