Relationship-Driven Banker

JPMorgan Chase; Westminster (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to create a welcoming branch experience and deliver thoughtful service. You will guide clients through everyday banking, open accounts, and promote digital tools like Chase Mobile App and Chase.com while supporting team goals.

The role emphasizes relationship building, attentiveness, and strong communication as you help clients achieve financial outcomes in a fast-paced branch environment.

Qualifications

• Able to deliver attentive, friendly service and a welcoming environment (customer focus).
• Able to build trusted relationships and communicate clearly.
• Able to learn products, services, and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment; greet clients, manage lobby, schedule meetings.
• Assist with account servicing, maintenance and opening new accounts; follow policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge; collaborate with team.
• Handle branch operations and cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to create a welcoming branch experience and deliver thoughtful service. You will guide clients through everyday banking, open accounts, and promote digital tools like Chase Mobile App and Chase.com while supporting team goals.

The role emphasizes relationship building, attentiveness, and strong communication as you help clients achieve financial outcomes in a fast-paced branch environment.