Relationship-Driven Banking Associate

JPMorganChase; Nappanee (IN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

On-site health center

Job summary

Chase in Indiana seeks an Associate Banker to deliver welcoming, high-touch service and guide clients through digital banking solutions. You will build trusted relationships with customers, open new accounts, and help them achieve their financial goals.

The role emphasizes teamwork, compliance, and a customer-first mindset, with a comprehensive rewards package and opportunities to grow in a diverse, inclusive environment.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and educate about technology solutions.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking transactions and digital tools.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations, including cash handling and ATMs.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

Chase in Indiana seeks an Associate Banker to deliver welcoming, high-touch service and guide clients through digital banking solutions. You will build trusted relationships with customers, open new accounts, and help them achieve their financial goals.

The role emphasizes teamwork, compliance, and a customer-first mindset, with a comprehensive rewards package and opportunities to grow in a diverse, inclusive environment.