Relationship-Driven Banking Associate

Testing Site - JPMC; Yuma (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and introducing clients to our team of experts to help reach their financial goals.

In this role you will welcome clients, facilitate transactions, open new accounts, and educate on digital tools like the Chase Mobile App and Chase.com. You will also support branch operations in a compliant and service-oriented environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on Chase digital tools (Mobile App, Chase.com, ATMs) for banking needs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices while complying with bank policies.

Skills

Client service

Relationship building

Communication

Learning product knowledge

Problem solving

Team collaboration

Education

High school diploma or GED

Tools

Cash handling

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and introducing clients to our team of experts to help reach their financial goals.

In this role you will welcome clients, facilitate transactions, open new accounts, and educate on digital tools like the Chase Mobile App and Chase.com. You will also support branch operations in a compliant and service-oriented environment.