Relationship Banker – Tech-Savvy & Service-Driven

JPMorganChase; East Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase in Michigan seeks an Associate Banker to greet clients, open accounts, and provide friendly service using Chase Mobile App and digital banking tools. You will build trusted client relationships and help customers achieve financial goals.

You will work in a branch environment, handle basic transactions, and ensure compliance with banking policies. A high school diploma or GED is required, with prior client service experience preferred.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and delivering attentive, friendly service.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and banking requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and ATM interactions, per bank procedures.

Job description

Chase in Michigan seeks an Associate Banker to greet clients, open accounts, and provide friendly service using Chase Mobile App and digital banking tools. You will build trusted client relationships and help customers achieve financial goals.

You will work in a branch environment, handle basic transactions, and ensure compliance with banking policies. A high school diploma or GED is required, with prior client service experience preferred.