Client-First Banker: Build Relationships & Tech-Savvy Banking

JPMorganChase; Holland (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

JPMorgan Chase & Co. in Michigan seeks an Associate Banker to welcome clients, open accounts, and provide solutions using Chase Mobile App and Chase.com.

You will help clients achieve their financial goals through friendly, attentive service, sharing product knowledge, and building trusted relationships with customers.

As part of our Consumer & Community Banking team, you will collaborate with branch colleagues to deliver seamless service, adapt to technology, and support community needs.

Qualifications

• Customer service experience or equivalent.
• High school diploma or GED.
• Ability to learn products, services, and procedures quickly.
• Strong communication and relationship-building skills.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Welcome clients and manage lobby flow using a tablet and queue system.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing solutions.
• Handle branch operations including cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. in Michigan seeks an Associate Banker to welcome clients, open accounts, and provide solutions using Chase Mobile App and Chase.com.

You will help clients achieve their financial goals through friendly, attentive service, sharing product knowledge, and building trusted relationships with customers.

As part of our Consumer & Community Banking team, you will collaborate with branch colleagues to deliver seamless service, adapt to technology, and support community needs.