Relationship-Driven Banker: Hospitality & Tech Solutions

Next Frontier Capital; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker in the United States to deliver hospitable, attentive service and build trusted client relationships within a branch setting.

You will greet clients, assist with daily transactions, and help open accounts while ensuring compliance with all policies and regulatory requirements. The role emphasizes using digital tools and collaborating with a team to guide clients toward their financial goals.

Qualifications

• High school diploma or GED required.
• Experience in client services is preferred.
• Fluency in English and Spanish is required.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Bilingual EN/ES

Relationship building

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in the United States to deliver hospitable, attentive service and build trusted client relationships within a branch setting.

You will greet clients, assist with daily transactions, and help open accounts while ensuring compliance with all policies and regulatory requirements. The role emphasizes using digital tools and collaborating with a team to guide clients toward their financial goals.