Relationship-Driven Banker: Tech-Savvy, Client-First

JPMorganChase; Burlingame (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and deliver premier client experiences. You will build trusted relationships, share product knowledge, and guide clients to digital solutions for convenient banking anywhere, anytime.

In this role, you will support branch operations, help clients with transactions, and promote technology-driven self-service options while adhering to policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations while handling day-to-day transactions and opening new accounts.
• Educate clients on digital banking tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations in line with policies and procedures.

Skills

Client service experience

Relationship building

Communication skills

Tech-savvy / digital banking

Interest in financial services

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and deliver premier client experiences. You will build trusted relationships, share product knowledge, and guide clients to digital solutions for convenient banking anywhere, anytime.

In this role, you will support branch operations, help clients with transactions, and promote technology-driven self-service options while adhering to policies and regulatory requirements.