Hospitality Banker: Tech-Savvy Client Solutions

Next Frontier Capital; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with transactions, and open accounts while adhering to policies.

You will educate clients on Chase’s digital tools and build trusted relationships through active listening and personalized solutions. The role emphasizes hospitality, teamwork, and accurate, compliant service as part of a broader Consumer Banking division.

Qualifications

• Client service experience or comparable experience.
• Strong communication skills and empathy in client interactions.
• Ability to learn products, services and procedures quickly.
• Willingness to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on Chase digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling in line with policies.

Skills

Client service experience

Excellent communication

Problem solving

Learn products quickly

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with transactions, and open accounts while adhering to policies.

You will educate clients on Chase’s digital tools and build trusted relationships through active listening and personalized solutions. The role emphasizes hospitality, teamwork, and accurate, compliant service as part of a broader Consumer Banking division.