Relationship Consultant – Digital Banking & Solutions

US Bank; Norwalk (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering counsel and digital-first banking solutions.

You will build trust by assessing banking needs, opening accounts, submitting credit applications, and educating clients on deposit and loan products while collaborating with branch teams. This role requires NMLS registration under the SAFE Act; background and credit checks apply.

Qualifications

• Retail banking experience preferred or equivalent training.
• High school diploma or equivalent.
• Ability to learn and promote digital banking tools.
• Strong communication and interpersonal skills.

Responsibilities

• Build and foster client relationships across channels.
• Open new consumer accounts and process service requests.
• Educate clients on deposit and loan products.
• Collaborate with branch team to serve clients.

Skills

Relationship building

Customer service

Sales experience

Digital banking

Product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering counsel and digital-first banking solutions.

You will build trust by assessing banking needs, opening accounts, submitting credit applications, and educating clients on deposit and loan products while collaborating with branch teams. This role requires NMLS registration under the SAFE Act; background and credit checks apply.