Relationship Banking Specialist - Grow Client Wealth

Huntington Bancshares, Inc.; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. in Charlotte, NC is seeking a Financial Relationship Banker to serve consumer and business clients. You will identify financial goals and recommend deposit, loan, and other banking products, while maintaining strong customer relationships.

You will resolve issues, grow relationships through proactive outreach, and educate customers on online and mobile banking tools. Strong communication and sales skills are essential.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales experience

Relationship building

Banking knowledge

Communication skills

Education

Bachelor's degree

High school diploma or GED

Job description

Huntington Bancshares, Inc. in Charlotte, NC is seeking a Financial Relationship Banker to serve consumer and business clients. You will identify financial goals and recommend deposit, loan, and other banking products, while maintaining strong customer relationships.

You will resolve issues, grow relationships through proactive outreach, and educate customers on online and mobile banking tools. Strong communication and sales skills are essential.