Relationship Banking Specialist – Frontline Concierge

Community Bank, N.A.; Town of Sidney (NY); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Community Bank, N.A. seeks a Relationship Banking Representative to deliver a consistent, customer-focused in-branch experience. This role blends teller and desk duties, handling transactions while guiding customers through products and digital tools.

You will listen to customers, educate on services, and refer to specialists as needed. The position requires flexibility with hours and occasional travel among local branches.

Qualifications

• Two years of customer service experience or banking preferred.
• Excellent interpersonal and communication skills.
• Proficiency with digital banking tools and Microsoft Office.

Responsabilités

• Deliver a welcoming, professional customer experience in the lobby.
• Assess customer needs and guide them to suitable banking solutions.
• Process everyday banking transactions accurately and educate customers on features.

Connaissances

Customer service

Communication

Digital tools

Attention to detail

Formation

High School Diploma or GED

Description du poste

Community Bank, N.A. seeks a Relationship Banking Representative to deliver a consistent, customer-focused in-branch experience. This role blends teller and desk duties, handling transactions while guiding customers through products and digital tools.

You will listen to customers, educate on services, and refer to specialists as needed. The position requires flexibility with hours and occasional travel among local branches.